Exchange/ Returns Policy
All sales are final. We accept exchanges for items damaged in transit or defective items.
If you’re returning something, please drop us an email at firstname.lastname@example.org stating
- your order date
- your order number
- your product quantity, code and description
- your reason for returning
and we will get back to you on how to proceed with the return.
All goods will be inspected on return. We will try our best to accept all returns, and returns to us need to be in the unused condition with original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we will have to send it back to you.
We’re not responsible for any items that are returned to us by mistake.
You are responsible for the cost of returning any items. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.
Shipping & Delivery Policy
Effect Audio does not ship on weekends and major holidays. All orders received on Saturday and Sunday will begin processing the following Monday.
Orders take up 1 to 3 full business days to be processed, picked and packed before it is shipped. Please allow 7 to 15 business days for your order to arrive. Orders with standard shipping travel via our courier partners.
Orders with express shipping takes 1 to 3 days for your order to arrive.
A shipping confirmation with your tracking number will be provided to you upon shipment of your order. This tracking number can only be used within our courier partners’ tracking systems, and Effect Audio does not have a proprietary tracking system.
Please track your shipment as Effect Audio is not responsible for lost or stolen packages.
For customised orders, please feel free to contact us here.
Terms of Warranty
Effect Audio’s warranty obligations are limited to the terms set forth below:
Effect Audio warrants this hardware product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase. If a defect exists, at its option Effect Audio will (1) repair the product at no charge, using new parts, (2) exchange the product with a product that is new or which has been
manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to hardware products manufactured by or for Effect Audio that can be identified by the “Effect Audio” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-Effect Audio hardware products or any software, even if packaged or sold with “Effect Audio” hardware.
This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication; (b) to damage caused by service (including upgrades and expansions) performed by anyone other than Effect Audio Lab; (c) to a product or a part that has been modified without the written permission of Effect Audio;
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. EFFECT AUDIO SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF EFFECT AUDIO CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
No Effect Audio reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.